Shopware and PrestaShop updates and maintenance. Secure, stable and ready for the future.
Whether you use PrestaShop, Shopware or Shopify, we take care of regular updates, technical security and smooth operation to keep your store fast and reduce risks.
An online store is not a static system. Its technology needs care.
A successful online store needs to stay up to date, both in its product range and its software. Outdated software is more prone to errors, less secure and can cause problems with modules or payment providers. Technical stability and loading speed also matter to Google; both can suffer without maintenance.
We therefore recommend regular maintenance for Shopware and PrestaShop: updates, security checks, error logs and backup routines help keep your store running in the future.
For Shopify stores, many system updates happen automatically. Themes, apps, tracking and integrations should still be checked and adjusted regularly.
Up to date, secure and working reliably.
We provide technical maintenance as an ongoing service or when specific needs arise. For PrestaShop, Shopware and Shopify, we help keep your system stable, secure and up to date. We document each step clearly and work proactively to prevent problems.
01
Core updates
PS / SW
We carry out system updates through a structured process, with backups, a test environment and compatibility checks.
02
Module and plugin maintenance
Check, update and, where necessary, adapt modules, themes and third-party extensions.
03
Error analysis and fixes
Analyse error messages, conflicts and unexpected store behaviour, including monitoring.
04
Backups and recovery
Regular backups and working restore processes matched to your hosting and system.
05
Security and access checks
Review administrator access, server responses, firewalls and user roles.
06
Shopify technical check (optional)
Review theme changes, app compatibility, tracking and cookie banners alongside automatic system maintenance.
109reviews · 4.9 stars
Armin Rothmund★★★★★ Google review · translated from German
„Quick implementation of our requests — “there is always a way!” Great service!“
Bianca Freygang★★★★★ Google review · translated from German
„A good impression from the start, and it proved right! Very competent, quick responses, honest advice, fair and transparent billing and fantastic customer service.“
Doctor San★★★★★ Google review · translated from German
„Five stars — nothing more needs to be said. We have always received very competent and friendly support. We fully recommend sjmedia!“
Leo Fabry★★★★★ Google review · translated from German
„We came to sjmedia through a recommendation and have now worked together for several years. Anyone needing a new digital agency is in the right place, whether for an online store or ecommerce.“
Orsolya Sämann★★★★★ Google review · translated from German
„We have been clients of the sjmedia PrestaShop agency for seven years and could not be happier. Mr Schmid’s team has professionally supported our PrestaShop store and helped us successfully establish our business online.“
Plotter Folien CH★★★★★ Google review · translated from German
„After years of searching, we finally found real PrestaShop experts. After several bad experiences with PrestaShop agencies, finding sjmedia was a stroke of luck.“
Armin Rothmund★★★★★ Google review · translated from German
„Quick implementation of our requests — “there is always a way!” Great service!“
Bianca Freygang★★★★★ Google review · translated from German
„A good impression from the start, and it proved right! Very competent, quick responses, honest advice, fair and transparent billing and fantastic customer service.“
Doctor San★★★★★ Google review · translated from German
„Five stars — nothing more needs to be said. We have always received very competent and friendly support. We fully recommend sjmedia!“
Leo Fabry★★★★★ Google review · translated from German
„We came to sjmedia through a recommendation and have now worked together for several years. Anyone needing a new digital agency is in the right place, whether for an online store or ecommerce.“
Orsolya Sämann★★★★★ Google review · translated from German
„We have been clients of the sjmedia PrestaShop agency for seven years and could not be happier. Mr Schmid’s team has professionally supported our PrestaShop store and helped us successfully establish our business online.“
Plotter Folien CH★★★★★ Google review · translated from German
„After years of searching, we finally found real PrestaShop experts. After several bad experiences with PrestaShop agencies, finding sjmedia was a stroke of luck.“
Certified. Tried. Recommended.
01Certified agency
02250+stores supported in Germany, Austria and Switzerland
0316+years of ecommerce experience
04< 15Fast support – typically < 15 min response time
Usually every two to three months. We respond promptly to security patches or major version changes, always taking your system into account. We also offer monthly updates for all modules. Modules are a common entry point for attacks and should be kept as current as possible.
Can an update take my store offline?
Careful preparation helps prevent this. We use test environments and backups and check modules beforehand to protect the live store.
What matters when updating modules or plugins?
Modules and plugins may become incompatible during system updates. We check every extension and work to preserve all functionality.
How does this work for Shopify, where updates are automatic?
Shopify maintains the system core automatically. Themes, apps, third-party services and tracking integrations still need regular checks.
Do you offer one-off maintenance?
Yes. Alongside ongoing support, we offer targeted work, such as an update, backup and security check as a one-off service.
What happens if I leave updates too long?
Security vulnerabilities, slower performance, broken modules or loss of functionality may result. The longer the delay, the more expensive remediation often becomes. PrestaShop’s Enterprise version also offers an automated system update process. Contact us for more information.
ContactReply within 2 h
Let’s talk about your project.
We listen, consider the options and give you a practical assessment.
„Requests are implemented quickly – they always find a way! Great service!“
Armin Rothmund · Google review · translated from German
„A good impression from the start, which proved well founded! Very knowledgeable, quick responses, honest advice, fair and transparent billing, and fantastic customer service.“
Bianca Freygang · Google review · translated from German
„Five stars – nothing more needs to be said. We have always received very knowledgeable and friendly support. We wholeheartedly recommend sjmedia!“
Doctor San · Google review · translated from German
Cookie settings
We use essential cookies and browser storage. External videos, maps and appointment booking only load with your consent. Their providers then receive data and may set cookies.
Settings & details
Privacy preferencesDetails
Provider
sjmedia GmbH
Domains
This website (our own domain)
Purpose
Remembers your choice so that external content is loaded only in line with your preferences.
Cookies / storage
sjmedia_consent_v3 in Local Storage, not a cookie. Older sjmedia_consent_v1/v2 entries may remain until website data is deleted, but are no longer treated as consent.
Retention period
Your choice is valid for 180 days after it is saved. We then ask again. The stored entry remains until it is overwritten or you delete the website data in your browser.
Notes
Always active. You can change your choice at any time under “For you → Cookie settings”.
Associates form protection and, where applicable, your Kirby Panel login with a session. The cookie contains no form entries.
Cookies / storage
sjmedia_session HTTP cookie (HttpOnly; also Secure over HTTPS; SameSite=Lax). Observed as sjmedia_session with Max-Age=7200 during an anonymous visit to the public contact page on 2 October 2026.
Retention period
Normally two hours, or up to 14 days for a persistent Panel login. Sessions can be renewed through continued use; the inactivity limit is 30 minutes.
Notes
Always active where a session is needed. Form protection data is stored on our server.
Google Ireland Limited, Ireland; Google companies also in the USA
Domains
youtube-nocookie.com; depending on playback, also youtube.com, googlevideo.com and ytimg.com
Purpose
Plays embedded videos. IP addresses, browser data and playback information may be sent to Google. Depending on provider settings, usage analysis and advertising purposes are possible.
Cookies / storage
Possible provider cookies during use: YSC (session protection): browser session; PREF (playback preferences): eight months; __Secure-YNID or VISITOR_INFO1_LIVE (functionality, analytics and potentially advertising): six months; __Secure-YENID (functionality and security): 13 months. The player may also use Local Storage or Session Storage.
Retention period
See the individual storage periods listed. Local Storage may persist until website data is deleted; Session Storage lasts for the browser session.
Notes
Loaded only after separate consent for YouTube and actively starting the video. Uses privacy-enhanced embedding. The cookies listed are possible provider storage, not a claim that every browser sets all of them. Existing Google logins and browser settings influence this.
Zoho Corporation B.V., Netherlands; possible support access from other countries, particularly India
Domains
info-ecommercesjmedia.zohobookings.eu; other Zoho delivery domains
Purpose
Shows available consultation appointments and enables booking. IP addresses, browser data and the booking details you enter are processed.
Cookies / storage
Observed in a browser test on 30 September 2026: zccpn on info-ecommercesjmedia.zohobookings.eu (session cookie without a fixed expiry date). Zoho’s general cookie list does not explain the individual purpose of this cookie separately. Other possible technical Zoho cookies include zalb_* (load balancing), JSESSIONID (session identifier), and CSRF-related cookies such as *csr* (request protection). According to the provider, these last for the browser session. Names may contain a dynamic part.
Retention period
The technical cookies listed last for the browser session. Other storage depends on the Zoho feature loaded and any existing Zoho login; current details are provided in the linked provider information.
Notes
Loaded only after separate consent for Zoho Bookings. This list describes the provider’s technical cookie families and is not a complete list covering all Zoho products.
Analytics & marketing No standalone analytics or advertising trackers are embedded, including Google Analytics or the Meta Pixel. Zoho visitor tracking is disabled. Possible analytics and advertising uses within YouTube are described in the video settings above.
On request You can open chat and DigiAccess directly under “For you”, independently of these settings.
Zoho SalesIQ – chatDetails
Provider
Zoho Corporation B.V., Netherlands
Domains
salesiq.zohopublic.eu; static.zohocdn.com; eu1-files.zohopublic.eu; potentially salesiq-eu.nimbuspop.com and related Zoho connection domains
Purpose
Customer chat and handling enquiries. Loading and operation transmit IP addresses, browser data and page context. Separate visitor analytics is disabled through Zoho’s tracking interface; chat and contact details arise only through your use.
Cookies / storage
Found in the publicly loaded widget script on 2 October 2026: siq_embed is read from Local Storage and Session Storage, and utsdb from Session Storage; the script can update stored values in response to widget messages. This is evidence from the code, not a claim that these values are set in every browser. Possible functional provider cookies include zld*state and zld*dragpos (window state/position, five minutes), LS_CSRF_TOKEN (request protection) and JSESSIONID (session), each for the browser session. Zoho’s general list also includes *_zldp (two years) and *_zldt (one day) for visitor/visit identifiers; these are not necessary website cookies, and separate visitor analytics is disabled here.
Retention period
Session Storage lasts for the current tab session; Local Storage can persist until website data is deleted. Zoho may also expire individual values. See the listed periods for cookies; chat data follows the retention periods applicable to the enquiry.
Notes
Loaded only by clicking “Chat” under “For you”, independently of cookie preferences. Reloading or saving cookie preferences ends the embedding. You can also remove provider storage already set through your browser.
Adjustments to appearance and interaction that you request. Loading sends the domain, IP address and technical connection data to DigiAccess.
Cookies / storage
The loader reads da-language from Local Storage for language selection. The tool also uses settings such as da-hide-widget and da-refresh-widget. Other values depend on the features selected.
Retention period
Local Storage generally persists until deleted by the browser, the user or the tool.
Notes
Requested directly by clicking “Accessibility” under “For you”, independently of cookie preferences. It does not load automatically on page views. You can reset settings within the tool; reloading the page ends the embedding.
Under “Details” you can find providers, purposes, storage and retention periods. Videos, maps and booking are optional and can be selected individually. Change your choice at any time under “For you → Cookie settings”. You can clear data already stored by external providers through your browser settings.
5 out of 5 · Google